PRIVACY POLICY
Last updated August 27, 2024
1. Introduction
1.1 Welcome to the Privacy Policy of FitCrazeHub.com. We are dedicated to protecting the privacy of our website visitors and service users.
1.2 This policy is applicable when we act as a data controller regarding the personal data of our website visitors and service users; meaning, we decide the purposes and methods of processing that personal data.
1.3 By using our website, you agree to this policy and consent to our use and/or processing of your data, as well as the use of cookies, in accordance with the terms outlined in this policy.
1.4 In this policy, "we", "us," and "our" refer to the owner and operator of this website, as indicated in the footer of the website pages.
2. How we use your personal data
2.1 In this Section 2, we outline:
(a) the general categories of personal data we may process;
(b) the purposes for which we may process personal data; and
(c) the legal bases for the processing.
2.2 We may process data regarding your use of our website and services ("usage data"). This data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and navigation paths, as well as information about the timing, frequency, and pattern of your service use. The source of the usage data is our analytics tracking system. This data may be processed to analyze the use of the website and services. The legal basis for this processing is our legitimate interests, specifically monitoring and improving our website and services.
2.3 We may process your account data ("account data"). This data may include your name and email address and is sourced from you. Account data may be processed to operate our website, provide our services, ensure the security of our website and services, maintain database backups, and communicate with you. We store your account data in encrypted format. The legal basis for this processing is your consent and our legitimate interests in properly administering our website and business.
2.4 We may process information included in your personal profile on our website ("profile data"). This may include profile pictures, gender, date of birth, relationship status, interests and hobbies, and educational or employment details. Profile data may be processed to enable and monitor your use of our website and services. The legal basis for this processing is your consent.
2.5 We may process information that you post for publication on our website or through our services ("publication data"). This data may be processed to enable such publication and manage our website and services. The legal basis for this processing is your consent and our legitimate interests in the proper administration of our website and business and the performance of the services provided by and through our website.
2.7 We may process information relating to transactions, including purchases of services, that you enter into with us and/or through our website ("transaction data"). This data may include your contact details, credit card or bank account details, and transaction details. Transaction data may be processed to supply the purchased services and keep proper transaction records. The legal basis for this processing is your consent, the performance of a contract between you and us and/or steps taken at your request to enter into such a contract, and our legitimate interests in the proper administration of our website and business.
2.8 We may process any of your personal data identified in this policy as necessary for the establishment, exercise, or defense of legal claims, whether in court proceedings or an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests in protecting and asserting our legal rights, your legal rights, and the legal rights of others.
2.9 We may process any of your personal data identified in this policy as necessary for obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests in the proper protection of our business against risks.
2.10 Besides the specific purposes for which we may process your personal data as set out in this Section 2, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject or to protect your vital interests or the vital interests of another natural person.
2.11 Please do not supply any other person's personal data to us unless we prompt you to do so
3. Providing your personal data to others
3.1 We may disclose your personal data to any member of our group of companies (including subsidiaries, ultimate holding companies, and affiliated companies) as reasonably necessary for the purposes and on the legal bases outlined in this policy.
3.2 We may disclose your personal data to our insurers and/or professional advisers as reasonably necessary for obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or for the establishment, exercise, or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
3.3 When you make a purchase on our website, your transaction data may be processed. Credit card or bank account information submitted on our website is encrypted and protected with SSL encryption software. We may use your transaction data to process and complete the financial transaction you requested, and this data may be disclosed to third parties only as necessary to complete the transaction, process refunds, and handle complaints or queries related to payments and refunds. We do not sell, trade, or otherwise transfer your transaction data, and all transaction data is transmitted through 256-bit SSL encryption.
3.4 In addition to the specific disclosures of personal data outlined in this Section 3, we may disclose your personal data when necessary to comply with a legal obligation to which we are subject, or to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data when necessary for the establishment, exercise, or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
4. International transfers of your personal data
4.1 In this Section 4, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).
4.2 The hosting facilities for our website are currently located outside the European Economic Area (EEA). Transfers to our hosting facilities, whether inside or outside the EEA, will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission.
4.3 You acknowledge that personal data you submit for publication through our website or services may be available worldwide via the internet. We cannot prevent the use (or misuse) of such personal data by others.
5. Data Retention Policies
5.1 This section outlines our data retention policies and procedures, which are designed to ensure compliance with legal obligations regarding the retention and deletion of personal data.
5.2 Personal data processed for any purpose will not be kept longer than necessary for that purpose.
5.3 We retain your personal data only as long as necessary to provide the requested goods and/or services, and for business reasons. This includes retention periods mandated by contract or other obligations related to our business operations, preserving or enforcing our contractual rights, or maintaining accurate business and financial records.
5.4 Notwithstanding the other provisions of this section, we may retain your personal data if necessary for compliance with a legal obligation, or to protect your vital interests or the vital interests of another person.
6. Data Security
6.1 We will implement appropriate technical and organizational measures to secure your personal data and prevent its loss, misuse, or alteration.
6.2 We will store your personal data in accordance with generally accepted commercial standards, utilizing secure servers and/or encryption software when customary or appropriate.
6.3 You acknowledge that transmitting unencrypted or inadequately encrypted data over the internet is inherently insecure, and we cannot guarantee the security of data sent this way.
6.4 You should ensure your password is not easily guessed, either by a person or a computer program. You are responsible for keeping the password you use for accessing our website confidential and we will not ask you for your password, except when you log in to our website.
7. Amendments
7.1 We may update this policy from time to time by publishing a new version on our website.
7.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
7.3 We may notify you of changes to this policy by email or through the website.
8. Your rights
8.1 You may instruct us to provide you with any personal information we hold about you; provision of such information may be subject to:
(a) the payment of a fee, which shall not exceed the legal rate cap; and
(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
8.2 We may withhold personal information that you request to the extent permitted by law.
8.3 You may instruct us at any time not to process your personal information for marketing purposes.
8.4 In practice, you will either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes. We do not sell, trade or share your personal information with any third parties, except as expressly set forth in this policy.
8.5 To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
8.6 You may exercise any of your rights in relation to your personal data via email to the customer service email address set forth in the Terms of Service of our website.
9. Third party links
9.1 Our website may include hyperlinks to, or details of, third party websites.
9.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties.
10. Personal data of minors
10.1 Our website is intended for persons who have attained the age of majority in their jurisdiction (usually this is 18 years, but 21 years in some places).
10.2 If we have reason to believe that we hold personal data of a person under 18 yeats of age in our databases, we will delete any personal data.
11. Updating and deleting information
11.1 Updating. Please let us know if the personal information we hold about you needs to be corrected or updated by contacting customer service.
11.2 Deletion. If you reside in a jurisdiction that provides you the right to have your personal information removed from our system and you desire to exercise this right, please let us know by contacting customer service.
12. About cookies
12.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
12.2 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
12.3 Cookies do not themselves contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
Cookie information
13.1 We many use cookies for the following purposes
(a) authentication & status - we use cookies to identify you when you visit our website and as you navigate it; and
(b) personalization - we use cookies to store information about your preferences and to personalize our website for you.
(c) advertising – we use cookies to serve ads on our website. Presently, this is the AdSense and DoubleClick Cookie. See Section 15.2, infra, for more information.
Managing cookies
14.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);
(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
(c) http://www.opera.com/help/tutorials/security/cookies/ (Opera);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
(e) https://support.apple.com/kb/PH21411 (Safari); and
(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
14.2 Blocking all cookies will have a negative impact upon the usability of many websites.
14.3 If you block cookies, you will not be able to use all the features on our website.
15. Service Providers
This supplements Section 3, supra. We may employ third party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
15.1 Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Note we anonymize IP addresses so they are not sent to Google. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Google AdSense & DoubleClick Cookie
Google, as a third party vendor, uses cookies to serve ads on our Service. Google's use of the DoubleClick cookie enables it and its partners to serve ads to our users based on their visit to our Service or other websites on the Internet.
You may opt out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings web page: http://www.google.com/ads/preferences/